BPO & Outsourcing
HR software for Philippine BPO.
Night differential, multi-shift scheduling, 24/7 ops, retention analytics. Built for the Philippines' largest formal employer.
The pain points of BPO.
Manual night-differential
Computing 10% night-diff for hundreds of agents across rotating shifts is error-prone. Mistakes trigger DOLE money claims.
≈ PHP 252K/agent3-yr retro back-pay if mis-computed at PHP 7K/moHigh attrition
BPO turnover hits 60-80% in some accounts. HR drowns in onboarding paperwork. WORKSPHR cuts onboarding to 30 minutes.
≈ PHP 35K per replacementrecruit + onboard + training cost per agentShift complexity
8-hour, 12-hour, 4x10 schedules. Rotating week-on, week-off. WORKSPHR handles every PH BPO shift pattern.
≈ PHP 50K/molost productivity from over/understaffingGovernment compliance
BIR Form 1601-C, SSS, PhilHealth, Pag-IBIG, for hundreds of agents. WORKSPHR auto-files all of it.
PHP 10K–100Kper missed BIR/SSS/PhilHealth filingHow WORKSPHR solves it.
Built natively for Philippine industry realities. Every feature reviewed by Filipino HR practitioners first.
8-hr, 12-hr, 4x10 schedules. 10% night-differential auto-applied for hours between 10PM-6AM per Labor Code Article 86.
- Multi-shift schedule patterns
- 10% night-diff (Labor Code)
- Stacking with OT + rest day
- Per-account schedule rules
How does WORKSPHR handle BPO night-differential?
Per Labor Code Article 86, hours between 10PM-6AM earn 10% night-diff. WORKSPHR auto-detects these hours per shift schedule and applies the premium. Stacks correctly with OT, rest day, and holiday premium.Can it handle rotating BPO schedules?
Yes, 8-hour, 12-hour, 4x10, week-on/week-off, holiday rotations. Configure once per account, WORKSPHR auto-applies. Schedule changes mid-week handled with audit trail.What about high-volume hiring?
Bulk onboarding with e-signature batches, government number collection workflows, and equipment provisioning automation. 30 minutes per new hire down from 2-3 hours.Does WORKSPHR support multiple BPO accounts?
Yes, multi-account / multi-client structures. Each account can have its own pay structure, compliance rules, and reporting. Common for BPOs serving multiple end-clients.How does this compare to Sprout for BPO?
WORKSPHR's peso pricing + multi-shift + retention analytics give us advantage over Sprout.Can WORKSPHR scale to 1,000+ BPO agents?
Yes, Enterprise plan supports 1,000+ employees with dedicated infrastructure, SLA, and CSM.
WORKSPHR for your industry.
Book a 30-minute demo. We'll tailor the walkthrough to your specific BPO scenarios.